Manufacturer's Warranty Policy for Camp Chair
Warranty Coverage: We are pleased to provide a 12-month manufacturer's warranty for our Camp Chair. This warranty covers any defects in materials or workmanship under normal use during the 12-month period.
Warranty Period: The warranty period begins on the date of purchase and extends for 12 months.
What's Covered: This warranty covers manufacturing defects in materials and workmanship encountered during normal use of the Camp Chair, including:
- Issues with the fabric, zippers, buckles, and other hardware.
- Structural problems in the frame or straps.
What's Not Covered: The warranty does not cover:
- Normal wear and tear.
- Damage caused by accidents, abuse, misuse, or neglect.
- Damage resulting from improper setup, installation, or storage.
- Modifications or alterations made to the Camp Chair.
Claim Process: To make a warranty claim, the original purchaser must contact our Customer Service at support@razorback4x4.com.au or (03) 8349 8698 with proof of purchase and a detailed description of the issue. We will assess the claim and, if deemed a valid warranty issue, will provide a solution, which may include repair, replacement, or refund.
Exclusions: We are not liable for any indirect, incidental, or consequential damages arising from the use of the Camp Chair. This warranty is non-transferable and applies only to the original purchaser.
Disclaimer: This warranty is in lieu of all other warranties, expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose.
We reserve the right to modify or terminate this warranty policy at any time. For the most current warranty information, please refer to our website or contact our Customer Service.
Contact Information: For warranty inquiries or claims, please contact Customer Service at support@razorback4x4.com.au or (03) 8349 8698.
Thank you for choosing our Camp Chair – where quality and customer satisfaction are our top priorities!